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Receive dollars

Receive a crypto deposit from an exchange or wallet using the correct network, token, address, minimum, and routing fee.

Updated

Use Receive to accept a crypto deposit from an exchange or outside wallet. Use only a token and network shown in your app.

Warning: For a crypto deposit, the token, network, and address must all match what Arca shows. A mismatch may make the money impossible to recover.

Receive from a wallet or exchange

  1. Confirm the exact token and network the sender will use.
  2. In Receive, choose that network. For a network other than Base, also choose USDC or USDT and wait for Arca to create the address.
  3. Copy or share the address or QR code shown for that route.
  4. Before the sender confirms, compare the token, network, and first and last characters of the address.

For Base, the direct-deposit address accepts USDC or USDT on Base. Only send on Base to that address.

For another listed network, use the generated address only for the exact token and network shown. These routed deposits have a $1 minimum and a 0.1–1.5% routing fee paid to the networks and services that move the funds. Use the fee shown in the app as the current amount. They usually arrive within seconds, but timing can vary.

If an exchange does not offer the same network shown in Arca, do not send. Review the exchange’s own fee and final amount before confirming.

Check for the transfer

Your balance and Activity update after Arca finds the transfer. Pull down to refresh. If it has not appeared:

  • Confirm that the sender submitted it.
  • Check that the token, network, and deposit address exactly match the route you selected.
  • Ask the sender for the transaction link or ID.
  • Allow extra time for a routed deposit before contacting support.

Never send Bitcoin, a network’s native coin, or any unsupported token to an Arca deposit address. Money sent with the wrong token, network, or address may be unrecoverable.