How Arca keeps your wallet safe
Protect access to your wallet, review payments safely, and prepare for recovery or account deletion.
Updated
Arca uses sign-in recovery, recipient checks, and approval screens to reduce mistakes. These protections cannot reverse a completed transfer or protect a wallet after its private key—the wallet’s master secret—has been shared.
Protect access to your wallet
Arca does not give you a 12-word recovery phrase. Your wallet is tied to the email, Google, or Apple account you chose at sign-up.
On a new phone, install Arca and use that same sign-in method and account. A different email or Google or Apple account can open a different wallet. Protect the account with a strong password, two-factor authentication where available, current recovery details, and a locked phone.
If you permanently lose that account, Arca may not be able to restore your wallet. Advanced users can create a separate backup from Settings > Security > Keys & Recovery > Export key. Never share the key, including with Arca support.
Send money safely
Arca checks recipients before direct wallet sends and Arca Pay payments. If a recipient is restricted or the check is unavailable, Arca stops the send before funds move and does not create a pending transfer. Do not try to bypass a restriction; if the check is temporarily unavailable, wait and try again.
Before confirming any transfer, check the amount, recipient, and network. Use a small test for a new address. Confirmed wallet transfers normally cannot be reversed, and support cannot approve or reverse one for you.
Review connected-app requests
Connecting an app shares your public wallet address but does not move funds. Transactions, signatures, and token permissions still require your approval in Arca.
Check the app, action, amount, destination, network, warnings, and spending limit. Limit token access when possible, and reject anything you did not start or do not understand. Disconnecting stops new requests from that session but does not undo earlier transactions, signatures, or token permissions.
Complete a wallet update safely
Some returning users must complete We’re updating your Arca wallet. Keep Arca open and do not repeat a move marked On its way. If funds remain, use Finish updating your wallet later. Afterward, copy your current address from Receive before sharing it. See Wallet migration and fund recovery for the recovery steps.
Prepare before deleting your account
Deleting your account removes your Arca login; it does not move your balance. Finish wallet recovery, then move your funds out or export and test your wallet key. Account deletion is permanent.
The habits that matter most are simple: secure your sign-in account, read every approval, keep your key private, use the current address under Receive, and never repeat a pending transaction.